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Our Guiding Principles are our daily guide by which we work. They define our culture and set the standard of conduct for our people to follow.


We show enthusiasm for our products, our heritage and our Coopers community. We are hospitable and conscientious in our pursuit of progress and personal achievement.


We demonstrate empathy, fairness and humility, whilst valuing the difference and dignity of the individual. We show respect to our suppliers and customers.


We are trustworthy, answerable and accountable to each other, our customers, our shareholders, and the community.


We pursue our roles by working reliably to achieve consistently good results and quality outcomes.


We serve our colleagues and customers, having regard for the inter-dependency of departments and needs of our organisation.