Our Guiding Principles are our daily guide by which we work. They define our culture and set the standard of conduct for our people to follow.

Passion

We show enthusiasm for our products, our heritage and our Coopers community. We are hospitable and conscientious in our pursuit of progress and personal achievement.

Respect

We demonstrate empathy, fairness and humility, whilst valuing the difference and dignity of the individual. We show respect to our suppliers and customers.

Responsibility

We are trustworthy, answerable and accountable to each other, our customers, our shareholders, and the community.

Consistency

We pursue our roles by working reliably to achieve consistently good results and quality outcomes.

Service

We serve our colleagues and customers, having regard for the inter-dependency of departments and needs of our organisation.